DemoPrototype walkthrough

Watch an enquiry become a quotation.

A storyboard of the Enquiry & Quotation Agent. A screen recording of the web-chat pilot will replace it once the pilot is live.

Labelled prototype. Not a live customer integration; service names and figures are illustrative.

● Customer chatSteps 1–5

Customer · 21:42Hi, we need pesticide and aflatoxin testing for 3 black pepper samples.

CosmIQ agentPlease share your full name, phone number and GST number so we can check your customer record.

✓ Customer details checked against records · both services available

CosmIQ agentPlease confirm: pesticide and aflatoxin testing for 3 samples of Black Pepper. Is this correct?

CustomerYes, that's correct.

CosmIQ agentWhat email address should we send your quotation to?

Customercustomer@example.com

CosmIQ agentYour quotation will be emailed to you after approval.

Staff preview · fixed templateStep 6

Pesticide residue panel × 3price: catalogue

Aflatoxin panel × 3price: catalogue

Taxbackend

TOTALcomputed, not generated

Every line item, price and turnaround time is read from the LIMS. The AI writes the conversation, not the numbers.

Approval & deliveryStaff controlled

SavedEnquiry stored for tracking

On approvalQuotation PDF submitted by email